Last Updated: January 2025
📋 Legal

online games Terms
and Conditions

These Terms and Conditions govern your use of the online games platform. Please read them carefully before registering or placing any bets. By creating an account on online games, you confirm that you have read, understood, and agreed to everything on this page.

What You Need to Know at a Glance

These six points summarise the most important aspects of the online games Terms and Conditions. They don't replace the full terms — please read everything below — but they give you a clear starting point.

One Account Per Person

Each player may hold only one account on online games. Duplicate accounts will be closed and any associated balances may be forfeited. Your account must be registered in your own name with accurate personal details.

You Must Be 18 or Older

online games is strictly for adults aged 18 and above. We verify age during the account registration process. Any account found to belong to a minor will be immediately closed and all funds returned to the deposit source.

Bonuses Have Wagering Requirements

All bonuses and free spin awards on online games come with wagering requirements that must be met before withdrawal. The specific requirements for each promotion are listed on the Promotion page. Bonus funds cannot be withdrawn directly.

Withdrawals Require Verification

To withdraw funds from online games, your account must be fully verified with a valid national ID or passport. Verification is a one-time process. Once complete, withdrawals to bKash or Nagad are processed in under two minutes.

Fair Play Is Non-Negotiable

Any attempt to exploit software bugs, use automated betting tools, collude with other players, or manipulate game outcomes will result in immediate account suspension and forfeiture of all balances. online games uses certified RNG systems on every game.

Responsible Gaming Tools Available

online games provides deposit limits, session time reminders, cooling-off periods, and self-exclusion options to all players. If gaming is causing you problems, visit our Responsible Gaming page or contact support at any time — we're here to help.

01 Introduction

Welcome to online games. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and online games ("the Platform", "we", "us", "our"), operated under the domain online-games.bet. By accessing, registering on, or using any part of the online games platform — including all games, promotions, payment services, and support channels — you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use the online games platform. We recommend bookmarking this page and checking back periodically, as these Terms are updated from time to time. The date of the most recent update is displayed at the top of this page.

These Terms apply to all players on online games regardless of how they access the platform — whether through a desktop browser, mobile browser, or the dedicated online games app.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and online games.

02 Eligibility

To register and play on online games, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. online games does not permit minors to register or play under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to verify this before registering.
  • You must not be a current employee, contractor, or close family member of an employee of online games or any of its affiliated companies.
  • You must have the legal capacity to enter into a binding agreement. If you are unsure whether you meet this requirement, please consult a legal professional before registering.
  • You must not be self-excluded from online gaming platforms or subject to any court order or regulatory restriction that prevents you from gambling.

Age verification is mandatory. online games reserves the right to request proof of age at any time. Accounts found to belong to players under 18 will be closed immediately and all funds returned to the original deposit source.

online games uses automated and manual age verification processes during registration. Providing false information about your age or identity is a serious breach of these Terms and may result in permanent account closure and reporting to relevant authorities.

03 Account Registration

To access the full range of games and services on online games, you must create a registered account. The registration process requires you to provide accurate personal information including your full name, date of birth, email address, and mobile number. This information must match your official identification documents.

Each player is permitted to hold one account only on online games. Opening multiple accounts — whether under the same name, different names, or using different devices — is strictly prohibited. If duplicate accounts are detected, online games reserves the right to close all associated accounts and forfeit any balances held within them.

  • You are responsible for keeping your login credentials secure. Do not share your password with anyone.
  • You must notify online games support immediately if you suspect unauthorised access to your account.
  • online games will never ask for your password via email, chat, or phone. Any such request should be treated as fraudulent.
  • Account sharing — allowing another person to access or use your online games account — is not permitted.
  • You must keep your registered contact details up to date. Outdated information may delay withdrawals or account verification.

Account verification (KYC) is required before your first withdrawal. You will be asked to submit a copy of a valid national ID or passport. This is a one-time process and typically takes less than 24 hours to complete.

04 Deposits & Withdrawals

online games supports deposits and withdrawals via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit on online games is ৳200. There is no maximum deposit limit for verified accounts.

Deposits are credited to your online games account in real time. If a deposit does not appear within 10 minutes, please contact our support team with your transaction reference number and we will investigate immediately.

  • Withdrawals are processed to the same payment method used for the most recent deposit, wherever possible.
  • The minimum withdrawal amount is ৳500.
  • Verified accounts receive withdrawals within two minutes during normal operating hours.
  • online games does not charge any fees on deposits or withdrawals. Any fees charged by your mobile financial service provider are outside our control.
  • Withdrawals of bonus-derived winnings are subject to the wagering requirements described in Section 5.
  • online games reserves the right to request additional verification documents before processing large withdrawals.

Fast withdrawals depend on account verification being complete. If you haven't submitted your KYC documents yet, do it now via your account settings to avoid delays when you want to cash out.

All funds deposited into your online games account must originate from a payment method registered in your own name. Deposits from third-party accounts are not accepted and will be returned. online games complies with anti-money laundering regulations and may report suspicious transaction patterns to relevant authorities.

05 Bonuses & Promotions

online games offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions. All current promotions are listed on the Promotion page.

Every bonus offered by online games is subject to wagering requirements. This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the resulting balance becomes eligible for withdrawal. The exact wagering requirement for each promotion is stated clearly on the Promotion page.

  • Bonuses are credited to a separate bonus balance and cannot be withdrawn directly.
  • Wagering requirements must be completed within the time limit specified for each promotion. Unused bonus funds expire after this period.
  • online games reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Players who are found to be abusing the bonus system — including through the use of multiple accounts, coordinated betting patterns, or exploitation of promotional terms — will have their bonuses voided and may have their accounts suspended.
  • Only one welcome bonus may be claimed per player, per household, and per device.
  • Certain games may contribute differently to wagering requirements. Fishing games and slots typically contribute 100%, while table games may contribute at a lower rate. Specific contribution rates are listed on the Promotion page.

If you have any questions about a specific promotion or your current wagering progress, our 24/7 Bengali-speaking support team can check your account and give you a clear answer in real time.

06 Gameplay Rules

All games available on online games — including fishing games, bingo, card games, esports betting, and slot titles — are governed by individual game rules that are accessible within each game interface. These game-specific rules form part of these Terms and Conditions.

In the event of a discrepancy between a game result displayed on your screen and the result recorded on the online games server, the server record will be treated as definitive. online games maintains complete server-side logs of all game sessions and these records are available for review in the event of a dispute.

  • Bets placed after a game round has closed will be voided and the stake returned.
  • online games reserves the right to void bets placed on games that experienced a technical fault during the round in question.
  • Minimum and maximum bet limits apply to all games and are displayed within the game interface.
  • online games is not responsible for losses incurred due to a player's internet connection failure during a game session. Interrupted sessions are resolved based on server-side records.

07 Fair Play Policy

online games is committed to providing a fair gaming environment for all players. Every game on the platform uses a certified Random Number Generator (RNG) that has been independently tested and verified. Game outcomes cannot be predicted, manipulated, or influenced by any party — including online games itself.

The following activities are strictly prohibited on online games and will result in immediate account suspension and forfeiture of all balances:

  • Using automated betting software, bots, or scripts of any kind.
  • Exploiting software bugs or glitches to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Using VPNs or proxy services to circumvent geographic restrictions or account limits.
  • Attempting to reverse-engineer or decompile any part of the online games platform.
  • Placing bets designed to exploit bonus terms rather than to play in good faith.

online games uses advanced fraud detection systems that monitor all accounts for unusual betting patterns. Accounts flagged by these systems will be reviewed by our compliance team and may be suspended pending investigation.

08 Privacy & Data

online games collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering on online games, you consent to the collection and processing of your personal data as described in that policy.

Your personal data is used to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. online games does not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory bodies where required by law.

  • You have the right to request a copy of the personal data online games holds about you.
  • You may request correction of inaccurate data by contacting our support team.
  • Account closure does not result in immediate deletion of your data. online games retains transaction records for a minimum of five years to comply with anti-money laundering regulations.

09 Responsible Gaming

online games takes its responsibility to players seriously. Gaming should be an enjoyable activity, not a source of financial stress or personal harm. We provide a range of tools to help players stay in control of their gaming activity.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
  • Session Time Reminders: Receive notifications after a set period of continuous play.
  • Cooling-Off Periods: Temporarily suspend your account for a period of your choosing.
  • Self-Exclusion: Permanently close your account and prevent re-registration for a minimum of six months.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance and links to professional support organisations. Our support team is available 24/7 and can activate any of the above tools immediately upon request.

Never chase losses. If you find yourself depositing more to recover money you've lost, that's a sign to take a break. Use our cooling-off tool or contact support — no questions asked.

10 Account Suspension & Closure

online games reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Provision of false, inaccurate, or misleading information during registration or verification.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Failure to complete identity verification within the required timeframe.
  • Account inactivity for a period exceeding 12 consecutive months.
  • Receipt of a chargeback or payment dispute from your mobile financial service provider.

In cases where an account is closed due to a breach of these Terms, online games reserves the right to withhold any balance held in the account pending investigation. If the investigation concludes that no breach occurred, the balance will be returned in full. Players who wish to close their account voluntarily may do so by contacting support at any time.

11 Limitation of Liability

To the fullest extent permitted by applicable law, online games shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

online games does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical faults, or circumstances beyond our control may result in temporary unavailability. We will make reasonable efforts to notify players of planned downtime in advance.

  • online games is not liable for losses caused by a player's internet connection failure during a game session.
  • online games is not responsible for any tax obligations arising from winnings. Players are responsible for declaring and paying any applicable taxes in their jurisdiction.
  • The total liability of online games to any player in connection with these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Changes to These Terms

online games reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification.

Your continued use of the online games platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting our support team.

We recommend checking this page periodically to stay informed of any updates. The date at the top of this page always reflects when the Terms were last revised.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with the online games support team. We're available 24 hours a day, 7 days a week, and our team speaks Bengali fluently.

  • Email: [email protected]
  • Live Chat: Available directly within your online games account dashboard.
  • Response Time: Live chat queries are typically answered within two minutes. Email responses within four hours.

For issues related to responsible gaming, self-exclusion, or account closure, please contact support directly and your request will be handled as a priority — no waiting, no runaround.

🎮 Ready to Play?

You've Read the Rules — Now Enjoy the Games

Register on online games in under a minute, deposit via bKash or Nagad, and start playing the games Bangladesh loves — with full confidence that the platform is fair, secure, and on your side.